Terms of Service

Last updated: February 6, 2026

1. Acceptance of Terms

By accessing or using Heark (the "Service"), operated by Ragab Technologies ("we," "us," or "our"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.

2. Description of Service

Heark is a web application that converts articles, blog posts, and text content into AI-generated audio (podcast-style episodes). The Service includes a free tier and paid subscription plans.

3. Accounts

You must create an account to use most features of the Service. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You must provide accurate information and promptly update it if it changes.

4. Acceptable Use

You agree not to:

  • Use the Service to convert content you do not have the right to reproduce or distribute
  • Upload or submit content that is unlawful, harmful, threatening, abusive, or otherwise objectionable
  • Attempt to circumvent usage limits, rate limits, or access controls
  • Use automated tools to scrape, crawl, or bulk-access the Service without prior written consent
  • Reverse engineer, decompile, or disassemble any part of the Service
  • Resell or redistribute generated audio for commercial purposes without a separate license

5. Content and Intellectual Property

Your Content

You retain ownership of any text or URLs you submit to the Service. By submitting content, you grant us a limited license to process, transform, and store it solely to provide the Service to you.

Generated Audio

Audio generated by the Service is for your personal, non-commercial use unless you hold a paid subscription that permits broader usage. You may share generated audio via the built-in sharing feature.

Our Content

The Service, including its design, code, branding, and documentation, is owned by Ragab Technologies and protected by applicable intellectual property laws.

6. Subscriptions and Payments

Free Tier

The free tier provides limited daily conversions and access to standard voices. We may change free tier limits at any time.

Paid Plans

Paid subscriptions are billed monthly or annually through Stripe. By subscribing, you authorize recurring charges. You can cancel at any time; your subscription will remain active until the end of the current billing period.

Refunds

Payments are generally non-refundable. If you believe you were charged in error, contact us at hello@hearkapp.com within 14 days.

7. Availability and Modifications

We strive to keep the Service available but do not guarantee uninterrupted access. We may modify, suspend, or discontinue any part of the Service at any time. We will provide reasonable notice of material changes.

8. Termination

We may suspend or terminate your account if you violate these Terms or engage in activity that harms the Service or other users. You may delete your account at any time through your account settings.

9. Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind, express or implied. We do not warrant that the Service will be error-free, that generated audio will perfectly represent the source content, or that the Service will meet your specific requirements.

10. Limitation of Liability

To the maximum extent permitted by law, Ragab Technologies shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or data, arising from your use of the Service. Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim.

11. Indemnification

You agree to indemnify and hold harmless Ragab Technologies from any claims, damages, or expenses arising from your use of the Service, your violation of these Terms, or your infringement of any third-party rights.

12. Governing Law

These Terms are governed by and construed in accordance with applicable law. Any disputes shall be resolved through binding arbitration or in the courts of competent jurisdiction.

13. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on this page and updating the "Last updated" date. Continued use of the Service after changes constitutes acceptance.

14. Contact Us

If you have questions about these Terms, contact us at hello@hearkapp.com.

Ragab Technologies
Operating as Heark